Win local search by reaching online customers wherever they are. With search-optimized store pages and listings management for Google My Business, Google Maps, Facebook, and the long tail of online location directories, Brickwork creates an elevated, search-optimized digital presence for your local stores.
Optimizing digital for e-commerce alone is no longer enough. The next major growth opportunity is to optimize digital to drive customers to your brick-and-mortar stores. With new digital-to-store calls to action like online appointment booking, you can deliver more customers to local stores. Brickwork offers a solution for improving your digital-to-store conversion rate and driving retail success.
Empower your local teams with unique selling tools. Brickwork not only helps you identify, engage and activate customers to local stores, but provides the tools and customer data your store associates need to craft a better in-store experience and unlock greater profitability. Our customer engagement software begins where your shoppers are — online — and equips your team members with the tools they need to deliver personalized customer service that results in higher in-store sales.
Get a complete view of your cross-channel customers’ behavior with omnichannel customer intelligence. To deliver on customer-centricity and increase lifetime value, you need to understand your customers’ shopping preferences and market-relevant experiences, and deliver personalized calls to action. Brickwork’s platform equips you with the retail customer analytics you need to identify, engage and activate high-value customers to your brick-and-mortar stores.