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Powering Digital-to-Store Customer Journeys

A robust digital-to-store solution designed to optimize your brand’s digital experience to engage and activate customers to visit your stores.

One Robust Solution

Power a new digital-to-store conversion funnel with Brickwork. Open the funnel by engaging more online shoppers with store content, then activate those shoppers with calls to action like online appointment booking and event RSVP that drive them to store. Our integrated SaaS platform powers the entire digital-to-store customer journey.

A Holistic Approach

Store Data Management

A robust system of record for over 50 different data fields that represent your brick & mortar stores from location to hours and special hours, departments and categories, services, promotions, and more – available via API for publishing across your digital ecosystem.

Store Content Publisher

Through embeddable widgets, search-optimized store pages & locators and listings management, maximize the presence of your local store content to find and engage customers who have intent to shop to store.

Services & Appointments

Program unique in-store service experiences from personal shopping to product repair to meet your highest value customers. Bring the ability to book these services online through a simple, intuitive appointment booking product.

Events & Promotions

Bring exciting in-store experiences to life online with content optimized for natural search and robust RSVP functionality.

Reporting & Customer Analytics

Build a unique understanding of online to offline customer behavior as your online visitors move across your site and digital marketing. Leverage this understanding to identify customers with offline intent and personalize their journey to store.

Features and Benefits

  • Fully-Branded Interfaces
  • Mobile-First Test-optimized
  • UX/UI Internationalization & Localization
  • Robust RESTful APIs & Webhooks
  • Easy-to-Embed Widgets
  • Key Social Integrations
  • Local Search Optimization
  • Simple Implementation
  • 24/7 Support & Industry-leading SLA

Learn More

Download our product sheet to learn more about the Brickwork platform and how we can help your brand power the digital-to-store customer journey.